In-call voice analysis

Drive productive call center and personalized calls with emotional intelligence and analysis for customer services and sales

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Outstanding phone interactions with Cyrix responsible Artificial Intelligence technologies

The power of combining human and Artificial Intelligence

Cyrix analyzes phone conversations and provides real-time insights into customer experience to help employees and managers to improve customer engagement and interaction.

Manager performance dashboard

Manager's benefit from real-time performance dashboards, enabling them to monitor, analyze and proactively guide employees during live calls. Managers are get automatic alerts to calls with low customer experience score that impacts the employee performance.

In-call app monitoring and alerts

Cyrix analytics provide objective insight into sales and service professional speaking behavior and customer experience on every call. The customer experience metric provides actionable insights.
The Intuitive alerts during the call create instant awareness of speaking style, behavior and customer perception. Sales and service employees are guided to speak with more empathy, professionalism and efficiency. The early signs of customer experience and intent to purchase help improve the contextual service and sales.

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Cyrix offers a SaaS platform that collects, analyses, uses responsible AI tools to activate the brand interactions and experiences, acts on the insights to enrich and fill the offline customer experience gap. Delivery of a wide range of services like store execution, real-time alerts, emotional intelligence and profile matching.

Don’t hesitate to email us directly on info@cyrix.io. Your challenge will be responded within 24 hours.

Our team is ready to take care of your request. We are located in Denmark and ready to provide you with support within the opening hours.

Available from 8 am to 4 pm (CET).

+45 60486269

Cyrix offers a SaaS platform that collects, analyses, uses responsible AI tools to activate the brand interactions and experiences, acts on the insights to enrich and fill the offline customer experience gap. Delivery of a wide range of services like store execution, real-time alerts, emotional intelligence and profile matching.
Our verticals includes Retail, Telecommunications, Insurance, Entertainment and Transport.

Contact Us

Cyrix IVS
Klausdalsbrovej
601 2750 Ballerup DK-Denmark

+45 60 48 62 69
info@cyrix.io
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