Increase sales efficiency at British MotorGroup Copenhagen
British MotorGroup Copenhagen is a premium car dealer that focus on delivering unique customer experience in an efficient and smart way.
Challenges
The current manual people counting process coupled with the outbreak of the Covid-19, makes it difficult and inefficient to conduct statistics on customer flow. The statistics data on customer flow is valuable for the HQ teams to deliver continuous unique in-store experiences for the customers.
Solution
Continuous Customer intelligence of physical customers with face recognition technologies enables insights into real-time customer visits, mood/emotions detection, and in combination with operational data from the company’s BI and CRM data, create a 360-degree customer profile. In practice, the in-store cameras in the store as well to capture real-time experience data. British MotorGroup no longer needs a manual process but can validate incoming data from the cameras. The sales and marketing are now able to get real-time information about the customer flow in the store and conduct the statistics from the Cyrix Cloud portal as well as perform self-service BI on top of the data.
Benefits
- Optimize sales efficiency toward physical customers
- Enhance insights and forecast into customer behaviour
- Steady monitoring & automated documentation of in-store experience
- Receive real-time notification about customer profiles
- Accessible from any device and integrateable with your CRM system
- Personalization system
Contact Us
Get in Touch with Us
Cyrix offers a SaaS platform that collects, analyses, uses responsible AI tools to activate the brand interactions and experiences, acts on the insights to enrich and fill the offline customer experience gap. Delivery of a wide range of services like store execution, real-time alerts, emotional intelligence and profile matching.
Don’t hesitate to email us directly on info@cyrix.io. Your challenge will be responded within 24 hours.
Our team is ready to take care of your request. We are located in Denmark and ready to provide you with support within the opening hours.
Available from 8 am to 4 pm (CET).
+45 60486269
Cyrix offers a SaaS platform that collects, analyses, uses responsible AI tools to activate the brand interactions and experiences, acts on the insights to enrich and fill the offline customer experience gap. Delivery of a wide range of services like store execution, real-time alerts, emotional intelligence and profile matching.
Our verticals includes Retail, Telecommunications, Insurance, Entertainment and Transport.
Useful links
Cyrix IVS
Klausdalsbrovej
601 2750 Ballerup DK-Denmark
+45 60 48 62 69
info@cyrix.io