In-call voice analysis
Drive productive call center and personalized calls with emotional
intelligence and analysis for customer services and sales
Outstanding phone interactions with Cyrix responsible Artificial Intelligence technologies
The power of combining human and Artificial Intelligence
Cyrix analyzes phone conversations and provides real-time insights into customer experience to help employees and managers to improve customer engagement and interaction.
Manager's benefit from real-time performance dashboards, enabling them to monitor, analyze and proactively guide employees during live calls. Managers are get automatic alerts to calls with low customer experience score that impacts the employee performance.
Manager performance dashboard
In-call app monitoring and alerts
Cyrix analytics provide objective insight into sales and service professional speaking behavior and customer experience on every call. The customer experience metric provides actionable insights.
Contact Us
Get in Touch with Us
Cyrix offers a SaaS platform that collects, analyses, uses responsible AI tools to activate the brand interactions and experiences, acts on the insights to enrich and fill the offline customer experience gap. Delivery of a wide range of services like store execution, real-time alerts, emotional intelligence and profile matching.
Don’t hesitate to email us directly on info@cyrix.io. Your challenge will be responded within 24 hours.
Our team is ready to take care of your request. We are located in Denmark and ready to provide you with support within the opening hours.
Available from 8 am to 4 pm (CET).
+45 60486269
Cyrix offers a SaaS platform that collects, analyses, uses responsible AI tools to activate the brand interactions and experiences, acts on the insights to enrich and fill the offline customer experience gap. Delivery of a wide range of services like store execution, real-time alerts, emotional intelligence and profile matching.
Our verticals includes Retail, Telecommunications, Insurance, Entertainment and Transport.
Useful links
Cyrix IVS
Klausdalsbrovej
601 2750 Ballerup DK-Denmark
+45 60 48 62 69
info@cyrix.io